Big Society 

In Barking & Dagenham 

It's the topic of the moment.  How do we strengthen communities' ownership of their local public services and public realm?  How do those age-old traditions of community development, volunteering, community empowerment and the existing third sector take a step up in order to take on elements of the current work of the state?  At a very local level, or with bigger ambitions, it is crucial in this era of reducing public resources that individuals and communities step forward to share the responsibility of running local community assets and delivering the kind of borough we want. 


Big Society - the Futures Forum - LIVE! 

At Harmony House, 11 October 2010.  40+ leaders from across public, private and third sectors in the borough are gathering to discuss Big Society in Barking & Dagenham.  We'll no doubt be debating the name, unpacking the political implications and hopefully getting to the heart of the opportunities for Barking & Dagenham.  Skip down through the day:

INSERT HYPERLINKS

  • 9:25am The Start
  • 9:38am Geoff Mulgan
  • 10:15am The Q&A
  • 11:40am First Workshop round
  • 12:15am Second Workshop round

9:25am

Gathering together to make a start.  Geoff Mulgan of the Young Foundation is here for the keynote presentation. 

9:30am

David Woods, Acting Chief Executive, is giving some introductory remarks. 31% of local people work in the public sector.  There will be an impact of cuts.  Is the Big Society just a cover for cuts, or is it genuinely about improving people's self-sufficiency?

9:34am

Over to Micah Gold to facilitate the day.  We're using Open Space - delegates can propose their own topics for discussion.  Should be interesting... 

Making a link to 'Made in Dagenham'.  Communities coming together to further their interests.  A quote:  "this needs a leader, someone who can express things in a way the girls understand."  A motto for our Tevent?

9:38am

Geoff Mulgan up to speak.  Recapping some past involvement of the Young Foundation in Barking & Dagenham.  Wants a frank discussion - need to 'unpack' Big Society and make sense of it.

The Young Foundation has done some work in Europe with areas that look at Barking as a success in terms of how they manage community cohesion.  Partnership is the key.

A menu of actions for making this 'real'...

Volunteering:  a programme of actions to come from Government for young people.  Some money?  Maybe. How can you make it easy?  Covering expenses, providing support.  Public sector will have to be more canny, more smart about finding people to give 5,10, 20 hours per week to help out.

New rights:  making it easier for community groups to take over unused buildings, land, etc.  Turn derilict land into allotments, an empty shop turned into a training centre.  How can public sector help communities to access these facilities?  All over London people being supported to take over bits of land and turn them into urban agriculture.

New platforms, new ways for people to help each other:  couple of examples.  'Tyze': how do we use the technologies of things like Facebook to structure around vulnerable people the network of support.  Who's taking prescriptions, dropping in with food, etc.?  Canadian example, worth a look.  Also, Spice in Wales: put in some time, get credits and can then claim something back from the sharing community.  An embedded timebank: linked to a Housing Association, most successful. 

Social enterprise:  most interesting and challenging thought is what kinds of social enterprise will deliver most impact in these times of low resource.  What is in the borough that needs a bit of support and nurturing.  Some Young Foundation examples, including a project that links a young person to a sole trader - 'Working Right', which will roll out in London soon, and has interesting parallels with our Getting There First programme that we're working on with the Cabinet Office.

Money:  it's going to be short, are there good ways that we can use money to get more out of it.  Social Impact Bonds - Young Foundation working with Barking & Dagenham on this.  If you can come up with something that, in the long term, will save the Government some money, can you turn it into a contract.  Prison a good example: a deal whereby each diverted offender gets you a share of the Government savings.  Government hungry for this stuff.

Data transparency:  going to be pressure to make our public sector information usable by the public.  Example, someone who linked bicycle accident stats on maps so cyclists could use an app to understand where they are and avoid them.

A few minutes on a project that is underway with Young Foundation: what skills can people be equipped with in order to be able to contribute to the community in every day life.  Examples: CPR, or breaking up fights, or first aid, so that people can intervene and communities become more skilled and self-reliant - not to replace the public sector, but to complement it.  Called Citizen University.

Some aspects are still murky:  the four pilots, it's early days.  The Big Society Bank - going to emerge, it will be those that are quickest off the mark that get the resources. 

Concluding: it is no panacea for the public sector cuts.  Will take a lot of work and some investment to make the concept work.  Society means "are there people around for you when you need it"?  What is your social wealth: what you can draw on from the people around you, to help you out.  East London has prided itself on being rich on social wealth when it was poor on monetary wealth.  The Made in Dagenham spirit: coming together to help each other and to fight for things.  What can be done to help people increase their social wealth, even those currently isolated?  This is the best way of making Big Society meaningful and real: no just more voluntary sector, etc. but have we really increased the capacity of society to help each other out? 

That's really got us into the meat of it!  And over to the discussion...

10:15am

Into the Q&A...

First off, how do you get from a list of schemes to something genuinely a 'social movement'?  People need to see the benefits - so it needs to be specific enough for people to relate to and see the outcomes for themselves.  Is it about geography or communities of interest?  It's both, not either/or.  We are all connected in different ways.

Hyperlocal websites: surprisingly popular, and powerful in terms of getting things done locally and getting local people involved in their communities. Challenging for Councils, but active and important for local social networking.

If my community isn't around me - it's scattered, because that's how we live our lives these days  - then how does Big Society impact on those hyperlocal issues about neighbourhood and street?  Why spend money trying to get action on local neighbourhood issues when that's not how people live their lives?  Or is it that some communities do live like that and others don't?  Geoff's giving a personal and statistical answer! A street where people don't know each other has turned into a street where everyone knows each other, mostly through children and schooling.  That might change again, but it has happened entirely independent of Government.  There is then quite a lot of evidence that the more you know your neighbours roughly correlates with how happy you are.  And your fear of crime likewise, is correlated (inversely) with how many people you recognise locally. 

The what's in it for me question... will people get involved only in what they have a particular interest in?  It is true that many will get involved in interest groups that will campaign against elements of Government and local government policy.

Interesting question:  how much does 'Big Society' go against the concept of many different sub-sets of society?  Just who is the Big Society and could it be excluding?  Many of the examples were quite small and practical - they go with people's self-interest, rather than being rather grand and over-ambitious.  The example with taking over land is a risk that others will feel excluded.  It's about nurturing this growth - just as you would nurture economic growth.

A third sector provider telling us about service users reporting that one of the most valued benefits of the services is 'making friends'.  Does the label 'Big Society' risk losing sight of the basic premise that we 'have to do things differently' under a lot of big rhetoric?  It's about how we do things, not what we do, and we need to caution ourselves against focusing too much on the specific service at the expense of the broader social outcomes.

Just had a show of hands about who is connected to their neighbours: bit over half.  Someone adding that volunteering in the wider community is more important to her than the specific neighbours in her block of flats.

Reflections on London: contrasts between areas of mobile community versus those of settled, connected stability.  Someone else reflecting on how much time there is in retirement to get involved - from personal experience.  

On to a point about complementing public services, not replacing them.  Finding a way in is a key issue for people wanting to get involved.  Volunteering is at the heart of our public services: school governors, classroom volunteers, the TA, etc.  It's changed though, and how do we tap into the capacities and capabilities of a new generation of potential volunteers with a changed public service landscape?

Interesting issue raised about people's gardens becoming unkept and, instead of neighbours offering to help, they complain about them to the Council.  When the vol sector support organisation gets involved, finds broken down community relations out of frustration and misunderstanding.  A wider issue lies in the tension between how this agenda is all bottom-up, but the history of how we work in the public sector creates (or has the potential to create) a dependency culture.  Need to test ourselves every time about whether our actions are enabling or dependency-creating?

A warning being issued about reliance on web technologies: not every has access.  And how can the private sector get involved?  One way: all big firms have employee volunteering schemes, how do you tap into those?  The firms say they are often not asked much by public sector to tap into those volunteering schemes?  A challenge for us though as 80% of business in less than 5 employees.  Young Foundation work with small businesses to support their engagement in social action. 

Well, off in a different direction now.  Long-term conditions in the NHS, and people being supported to manage those themselves.  Strains family and carer relationships and leading to some people feeling quite angry about their situation.  Mobilising a wider network of support beyond the family, and provision of very quick professional support to intervene when things become difficult are both key.  The risk, though, is that these are squeezed in the financial climate ahead.  Looks like a further discussion between the NHS Barking & Dagenham and Young Foundation is planned.

A whirlwind of final points from the first discussion session:  resilience, including some work called 'Warm' by the Young Foundation; social impact bonds again, an excellent opportunity to do a deal in the next 6-9 months.  

And a final point?  If you want to get communities engaged with each other, get a dog, or a ferret (his personal experience!) or some other pet?  It gets people talking!

And a round of applause and huge thanks for Geoff Mulgan for setting us off on our way so well. 

11:05

Everyone's off for a coffee.  A real buzz.  When we get back, time for the workshops...

11:30

And we're back!

The workshop sessions are being run on the Open Space principles.  The pitches are being made now for the sessions that people would like to see run:

 

  • Transferring power from central to local government;
  • The Big Society implications for our work on smoking cessation - it's the biggest health issue in the borough;
  • Safeguarding issues and risk management when people are in and out each others' homes and gardens;
  • How can volunteering build skills needed for return to work?
  • Corporate Social Responsibility (CSR) vs. Social Enterprise;
  • Giving people more power, such as people taking over assets, etc.;
  • How can we encourage volunteering?
Well, that's it...  off to the discussions.  
[Got my work cut out to catch up with this!]

 

11:40am

Workshops begin...

First off, catching up with the group on giving power from central to local government.  Talk of fiduciary duties in an era of greater freedom for local authority funding: how much of a barrier are they?  If the money's coming to us to help the community, the community should have a say - that's agreed - but we need the community to have the right skills to be able to exercise their engagement in that task.  Concerns about postcode lotteries and the need to broker across different communities and concerns.

Now into the safeguarding group.  First off, reading someone's notes: does Big Society go against Big Society because it's such a top-down concept?  Assumptions are being made about what people want from Big Society?  Or is it that we - at a local level - are shaping the concept and ensuring that - within a broad conception - it has ground-up relevance.  And a fascinating point:  are 'gangs' (definition issue!) social enterprises, or mutuals, or co-operatives?  And what implications does that have?  Discussion about the bureaucracy that needs to be lightened to make Big Society happen, and the implications for safeguarding: CRB checks, etc. Resources are still needed...

So, the smoking group... Got to find something to fill the gap when smoking (as 'the only pleasure I get') is gone.  Olympic volunteers programme? Sport/exercise?  If you're poor and a smoker, how annoying must it be to have middle-class people telling you to stop?  Talk of peer group support activities in the Big Society spirit that can provide social networks as well as support and information.

The volunteering group are also on the Olympic volunteers programme as an opportunity.  How do you get them into other activities, lessen the burden of CRB checks as well?  Talk about the role of the Volunteer Bureau.  The volunteering awards were on the other week, celebrating the work of local volunteers.  Debating the connection with public service activity: people tidying up people's gardens, how does that impact on the grounds maintenance and refuse teams?  Crucial issue about not increasing dependency: people questioning 'what's the council doing about...' when there are clear issues that need us all to act on.  

All interesting discussions, and there's much more to be captured...  

12:15pm

We're on to the second round of workshops now...  power to the people; corp social responsibility and social enterprise; volunteer brokering and skills matching.  Any new bidders?  Nope, so off we go...

Starting off with the power to the people, and they've launched into the asset transfer conversation.  It takes resources:  training people to be able to take these jobs on.  Also, there's a question mark about the local authority's approach, and the rents being charged which may make this difficult, or issues with repairing obligations in the leases.

Social enterprise: what's it offering? The bulk are in education and training, and care services. Both have significant public sector funding input.  Discussion about needing more of an organic model for developing organisations rather than relying on public money.  It is about co-existence of social entrepreneurs rather than competition.

And finally made it on to the volunteer/skill-matching session.  Where are the few things it makes most sense for statutory organisations - and the partnership broadly - to put resource into developing skills for volunteers.  Important issue about communication back to volunteers, and how volunteering is marketed to people: the face-to-face ask!  Crucial that these communications systems are local: an example given of a national organisation that operates regionally and misses the connection to the local level.  We need to get the volunteer programmes linked into the skills/jobs needs in the borough - so that the opportunities are targeted.

12:50pm

So, we're wrapping up now.  A final plea for some mechanism to connect community impact with resources so that the community activity can harness the savings to the public sector: social impact bonds are one way, can we get a smaller, more local mechanism?  

Some summarising of the discussion going on here, and on these pages, but there's been far more than we can capture here.  The conversation will continue beyond today, and there will be more on these pages about how you can get involved.

Other ways that the work continues: further collation of the thoughts of the day; report back to the Community Safety Partnership (the Partnership's lead body for cohesion); other Partnership Boards will be asked to follow up the discussions; Public Service Board then to get the combined views from those discussions.